Customer Support Line: 0151 207 8109

What is a Cookie?

A cookie is a small piece of text stored on your computer, phone or other device which you use to browse the web. Cookies keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions.

Cookies usually don't contain much information except for the web address of the website that created the cookie, the duration of the cookie's abilities and effects, and a random number. Due to the little amount of information a cookie contains, it usually cannot be used to reveal your identity or personally identifying information.

More information about cookies can be found on www.allaboutcookies.org

Understanding how and why we use cookies

We use cookies on our site to create the most effective website possible for our customers. Cookies allow us to view how our audience is using the website and we use this data in order to make improvements for the user (for example by seeing which pages are most popular).

The way we collect information about your visit to our website means that no-one is personally identified.

We will not associate any data gathered from this site by cookies with information which identifies you from any source. If we do want to collect information which identifies you personally through our website, we will be clear about this and tell you at the point your information is collected. We will make it clear when we collect personal information and will explain what we intend to do with it.

We encourage you to accept the cookies our website uses as they not only help us to improve the user experience for you and many others, they also help to make the website work more efficiently.

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to do this.

However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works.

More information about how to disable cookies, visit www.allaboutcookies.org and further guidance on the new EU e-Privacy Law can be found on the Information Commissioner's Office website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE NAMECOOKIE DESCRIPTION
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
__UTMA This cookie is used by Google Analytics so that we can get statistics about usage of our website. This lets us know how many times you come to the site on different occasions and when your first visit was. It does not store personal information.
__UTMB & __UTMC These cookies are used by Google Analytics so that we can get statistics about usage of our website.These let us know specific information about a single visit to our site. They do not store personal information.
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